FAQ

Questions we hear a lot.

Short answers. Email support@pointercards.com if yours isn't here.

Is it really 0% to consign?

Yes. 0% listing fee, 0% commission. eBay takes around 13% of your sale; we take nothing. You tell us the net you want, and the buyer's price covers the rest — you get every penny of your asking price.

How do payouts work?

Once your consigned card sells, we pay you out via ACH transfer or store credit — your choice.

Are the cards authentic?

Yes. We check every card ourselves before it goes live. Slabbed cards come already graded by the major companies (PSA, CGC, and the like) — we don't grade cards ourselves. Raw cards we inspect and photograph in detail so you see exactly what you're getting.

How fast do you ship?

Orders ship USPS with tracking within 2 business days, straight out of Turlock, CA. You'll get a tracking number by email as soon as it's on its way.

Can I return a card?

Singles can be returned within 30 days in the condition they were sent — see our Shipping & Returns page for the details. Sealed product is returnable unopened.

What is The Hunt?

Tell us the specific card you're chasing — set, grade, whatever detail matters — and we'll go source it and quote you a price. No commitment until you say yes. Start a hunt →

Can I make an offer?

On most listings, yes — send us a number and we'll accept, counter, or pass. It's a real conversation, not an auction clock.